Sign inDashboard → Start free →
Who we serve 🍽 Restaurants ☕ Cafés 🍷 Bars · Pubs 🍕 Pizzerias 🏨 Hotels 🥐 Bakeries
Table orders

Table orders and kitchen screen

With table orders the guest builds a cart in the menu opened from the table QR code and sends it. A waiter, manager or owner confirms it, the kitchen sees the confirmed order on its own screen (without prices) and marks it Preparing and Ready, and the waiter marks it Delivered. The guest follows the status on the phone. The feature is part of the Business plan, and payment stays at the table.

📱 See the menu demoRequest the Business plan
At a glance
Plan
Business: 79 GEL per month or 790 GEL per year, activated on request
Needs
A table QR code, and “orders” switched on for the location (it is off by default)
Staff
Waiter confirms and delivers, kitchen prepares, manager and owner can do everything
Control
Payment at the table in cash or card; there is no online payment
How it works

Table orders and kitchen screen

  1. The guest builds a cart

    From the table QR the menu shows an add button on every dish. The cart lists the dishes, takes an optional note for the kitchen and shows the total with the service charge you set. The guest also marks whether they will pay cash or by card, as a note for the waiter.

    Guest cart with two dishes, a 10% service charge and the total
    Guest cart with two dishes, a 10% service charge and the total

  2. The server checks the price and creates the order

    The total is calculated again on the server, with branch prices and Happy Hour discounts. If it differs from what the guest saw, nothing is sent: the guest sees the new total and confirms it. Pressing the button twice or retrying after a network error creates only one order.

  3. A waiter confirms

    New orders appear on the staff Orders screen with the table, the dishes and the total, and a sound can announce them. A waiter, manager or owner confirms the order, or cancels it with a reason.

    Staff Orders screen: a new order waiting for confirmation
    Staff Orders screen: a new order waiting for confirmation

  4. The kitchen prepares

    The kitchen screen shows only confirmed orders, without prices or payment. The kitchen taps Start, then Ready.

    Kitchen screen: a confirmed order without prices
    Kitchen screen: a confirmed order without prices

  5. The guest follows the status

    Waiting for confirmation, Accepted, Preparing, Ready, Delivered. A cancelled order says so. The guest cannot cancel or change an order on the phone; the page tells them to ask the waiter. When the order is delivered and paid, a waiter marks it as paid.

    Order status on the guest phone: waiting for confirmation, accepted, preparing, ready, delivered
    Order status on the guest phone: waiting for confirmation, accepted, preparing, ready, delivered

Screens from a demo restaurant (test data)

Rules and limits
  • Orders are sent only from a table QR code. The shared menu link and the Pro plan give a calculation cart (add, quantity, total) that sends nothing.
  • Orders are off until the owner switches them on for a location. The restriction to the Business plan is checked on the server, not only in the buttons.
  • An order keeps the dish names and prices agreed at that moment; later menu changes do not alter it.
  • A table can have only a limited number of open orders at once (10 by default, adjustable), which protects against floods.
  • The kitchen role sees no prices; a waiter cannot change the menu.
  • Not included: online card payment, delivery or takeaway ordering, and ordering without a table QR code.
Example. Table 3 adds one Khinkali (1.80 GEL) and one Adjarian khachapuri (14 GEL): dishes 15.80 GEL, service charge 10% 1.58 GEL, total 17.38 GEL. The waiter confirms, the kitchen starts it, and the guest’s phone moves from “Waiting for confirmation” to “Accepted” and “Preparing”. (Demo restaurant data.)
Plans and pricesRequest the Business plan
Questions and answers
Can guests pay online?
No. The guest only marks cash or card; the payment is made at the table and a waiter marks the order as paid.
Which plan includes table orders?
Business (79 GEL per month or 790 GEL per year). On Pro the cart only adds up the total and sends nothing. Business is activated on request, so contact us.
What if a price changes while the guest is choosing?
The server recalculates. If the total differs from what the guest saw, the order is not created; the guest sees the new total and confirms it.
Can the kitchen see prices?
No. The kitchen screen shows the dishes and notes of confirmed orders, without prices or payment.
Can a guest cancel an order?
Not on the phone. The guest asks the waiter, and staff cancel the order with a reason.
Do I need special devices in the kitchen?
No app to install: the kitchen screen is a web page that runs in the browser of any device, and the screen can be kept awake.

See also:

Call the waiter from the table QR codeManaging several locationsQR menu for cafes

Try the menu free.

The first 14 days are free (Pro trial), no card needed. Business features are activated on request.

Start free →